HR in Context – Policies

• Where is HR going?
• The Context for HR
• HR on the global stage
• Nationalisation – public vs. private organisation
• Overview of HR’s role & relationship with other functions 
• The importance of policies  - writing & using them

Employee Relations - Employee Involvement

• Employee Relations
• Internal Communications
• Consultation & Suggestion Schemes
• Employee Attitude Surveys
• Employee Assistance Programmes
• Union Recognition

Recruitment & Selection

• Understanding external labour market & demographics
• Recruitment & Selection
• Employer of Choice
• Social Media, Websites and Recruitment
• Handling Redundancy
• Retention & Exit Interviews

Learning & Development

• Importance of Learning & Development
• Leadership & Management Development
• Talent Management
• Coaching & Mentoring
• International Assignments
• Succession Planning

Performance Management & Reward

• Performance Management & Appraisals
• Competency Frameworks
• Financial Reward & Salary Scales
• Job Evaluation
• Bonuses, Incentives & Overtime