Creativity, Critical Thinking and Problem Solving :: مركز المجد للجودة وتطوير الموارد البشرية

Training Course Objectives

Assess their own thinking and communicating style preferences through a variety of profiling and benchmarking tools
Understand how to add value through critical thinking and innovative problem solving
Appreciate the vital importance that communication and active listening have in building a sustainable environment, where great decisions are consistently taken
Understand, at a detailed level, how to use a wide variety of problem solving tools effectively
Develop their ability to think “outside the box&rdquo
Have obtained the necessary skills to make better business decisions
Recognise the difference between solving problems and finding solutions
Takeaway a toolkit of creative techniques to enable them to cope with the challenges which lie ahead

Training Course Content

Developing critical thinking

Learning how to learn – a critical evaluation of our preferred style of learning

Defining the creative environment

Establishing the right climate

Creative approaches explored

Practical examples and exercises

Overview of principal Tools & Techniques

Decision making strategies

Influencing for success – a critical evaluation of our preferred style of influencing

Developing a Stakeholder Analysis – Power versus Influence

Opportunities and Challenges as opposed to problems

Developing a “meetings strategy” to solve problems and make decisions

The steps for effective problem solving and decision making – using several different models

Practical examples and exercises

Learning to think creatively

Thinking outside the box – left/right brain thinking

Reasons for poor decisions

Managing the risk

Decision making applied

Review of major learning points

Discussion on any remaining barriers and solutions

Using problem solving strategies to plan for creative and innovative solutions

Discover more effective ways in which to communicate

Planning the successful Team – a critical evaluation of our preferred style of team working

The different communication styles and when to use each one

Appreciating the diversity of others communications preferences

Perception and communicating with others

Changing your response to stereotypical perceptions

Developing a strategy for change – implementing critical thinking and problem solving in the real world

Developing the plan into action

Defining organisational conflict in terms of how this impacts our problem solving culture

Applying techniques to resolve conflicts

Developing SMART objectives

Developing a comprehensive Personal Business Plan for implementation over 3, 6 9 and 12 months from today

Giving and receiving constructive critical peer feedback