The Meaning of Culture

• Our world today - the importance of demographics
• What is culture?
• Dimensions of culture
• Hofstede’s five value dimensions
• Understanding globalisation
• Workplace and organisational culture

The Psychology of Culture

• Understanding personality
• Stereotypes and stereotyping
• Motivation and culture
• Multi-cultural communication
• Body-language and culture
• Multi-cultural negotiation

Leadership & Management

• Theories of leadership & management
• Transformational & transactional management
• Developing a global mindset
• Culture and strategy
• Managing in multi-national companies
• Multi-cultural teams and teamwork

Managing diverse employees in a multi-cultural workplace

• The business case for cultural diversity
• Managerial roles in diversity
• Discovering cultural advantage
• Diversity and teams
• Nationalisation programmes
• Providing feedback and performance appraisal in a multi-cultural workplace

Current issues in international business

• International assignments and global career development
• Culture shock and global working
• International Human Resource issues
• Culture and decision-making
• Personal action planning